RYAN MARCH PROMOTED TO FRONT OFFICE MANAGER AT
WEST INN & SUITES IN CARLSBAD
CARLSBAD, CA (April 19, 2011) – West Inn & Suites, an independently owned boutique hotel located in Carlsbad, has announced the promotion of Ryan March to Front Office Manager of the 86-room hotel.
March, who joined West Inn & Suites in July of 2007 as a part time Bell Person while working a second job as a host at the hotel’s Bistro West restaurant, quickly turned the seasonal position into a full time position at the hotel as a Guest Services Associate. In less than eight months, March was promoted to Front Desk Supervisor in July of 2008.
“We were so impressed with Ryan’s guest service skills, that we quickly offered him a full-time position as a Guest Services Associate,” said Kristine Bane, Assistant General Manager of West Inn & Suites. “Ryan has the perfect balance between necessary people skills to be successful in the hospitality industry and the capacity to quickly learn all of the intricate details of managing the front office of a busy hotel.
As Front Office Manager, March is responsible for reservations and room assignment activities, researching and resolving guests’ requests, supervising the front desk staff of ten, and training new employees.
“I’ve found my perfect job,” says March. “I get to work in a fun environment at a hotel that treats me like a member of the family and I meet and talk to interesting people every day.”
March resides in Oceanside with his wife and two year old son. When he’s not working, he is either surfing, snowboarding or enjoying time with his family.